Terms and Conditions

Terms & Conditions

We do not accept responsibility for delays caused by the delivery of items. Express post upgrade is available. If you require your order urgently, please ensure you select this postage method.
We do not accept responsibility for delays caused by the delivery of items. Express post upgrade is available. If you require your order urgently, please ensure you select this postage method.
We exercise great care to avoid errors in pricing and Product information. If mistakes do occur, we reserve the right to correct them. We apologise in advance for any inconvenience this may cause.
We take great care to provide accurate stock numbers on our website, although occasionally we may be unable to supply a product that has been ordered. Blue Petal Co will communicate any issues with you as a result of unavailability.

Discount codes are not to be used in conjunction with any other offers.

All prices on our website are in Australian Dollars (AUD) and do not include GST.

Prices are subject to change for any reason at any time without notice.

Blue Petal Co is the owner of the copyright and other intellectual property rights in the material contained on our website. Any use of the materials on this website, including reproduction for any purposes, modification, distribution, or republication, without prior written permission of Blue Petal Co is strictly prohibited.

All images and photographs on the website may not be copied, reproduced or edited in any form without prior written (including email) approval from Blue Petal Co.

The information contained in this website has been prepared solely for the purpose of providing information on Blue Petal Co and the Products we offer. Blue Petal Co reserves the right to change, delete or move any of the material on this Website at any time without notice. Blue Petal Co shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access this website. This includes viruses alleged to have been obtained from this website, your use of or reliance on this website or any of the information or materials available on this website, regardless of the type of claim or the nature of the cause of action. By your use of this website, you agree that you are using this website solely at your own risk.

You can shop with complete peace of mind as we make every effort to ensure we have the resources that guarantee the security of your orders and personal information.  We will not, without your consent, pass on any information you supply to us to anyone outside of Blue Petal Co.We exercise great care to avoid errors in pricing and Product information. If mistakes do occur, we reserve the right to correct them. We apologise in advance for any inconvenience this may cause.

We take great care to provide accurate stock numbers on our website, although occasionally we may be unable to supply a product that has been ordered. Blue Petal Co will communicate any issues with you as a result of unavailability.

Discount codes are not to be used in conjunction with any other offers.

All prices on our website are in Australian Dollars (AUD) and do not include GST.

Prices are subject to change for any reason at any time without notice.

Blue Petal Co is the owner of the copyright and other intellectual property rights in the material contained on our website. Any use of the materials on this website, including reproduction for any purposes, modification, distribution, or republication, without prior written permission of Blue Petal Co is strictly prohibited.

All images and photographs on the website may not be copied, reproduced or edited in any form without prior written (including email) approval from Blue Petal Co.

The information contained in this website has been prepared solely for the purpose of providing information on Blue Petal Co and the Products we offer. Blue Petal Co reserves the right to change, delete or move any of the material on this Website at any time without notice. Blue Petal Co shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access this website. This includes viruses alleged to have been obtained from this website, your use of or reliance on this website or any of the information or materials available on this website, regardless of the type of claim or the nature of the cause of action. By your use of this website, you agree that you are using this website solely at your own risk.

You can shop with complete peace of mind as we make every effort to ensure we have the resources that guarantee the security of your orders and personal information.  We will not, without your consent, pass on any information you supply to us to anyone outside of Blue Petal Co.

Returns

Wood is a natural product and slight variances to grain and texture will occur.  Also, most of our items are handmade so there may be slight differences from the one that was photographed.  Colours may vary slightly from how they are displayed on screen, we have tried out best to minimise this but please be aware that some colours (red for example) are hard to photograph and don’t always display on screen exactly how they appear in real life.

All products are thoroughly checked prior to being dispatched.  If you find a fault with your product please contact us within 7 days of its arrival. We will inspect the product upon its return and at our discretion offer a refund or a store credit for exchange.  In the event the item is faulty we will reimburse all postage costs to the customer.

Returns are not offered for change of mind, normal wear and tear or rough handling and/or misuse of our products.

Our customer's satisfaction is very important to us. If you would like to contact us for any reason, please feel free to use the Contact Us form.